Elise Leonard

Terms & Conditions

Welcome to Elise Leonard (referred to as “we”, “our”, or “us”). These Terms and Conditions govern your use of our website www.eliseleonard.com.au and the purchase of any products from our online store.

By browsing our website or placing an order, you agree to be bound by these Terms and Conditions. Please read them carefully before making a purchase.

1. Eligibility and Account Security

  • Age: By placing an order, you confirm that you are at least 18 years of age, or have the permission of a parent or guardian.
  • Account Info: If you create an account via our website, you are responsible for maintaining the confidentiality of your login details. You agree to provide accurate, current, and complete information during the checkout process.

2. Products, Pricing, and Availability

  • GST: All prices displayed on our website are in Australian Dollars (AUD) and are inclusive of Goods and Services Tax (GST).
  • Pricing Errors: We visual and check our data carefully. However, in the event that a product is listed at an incorrect price due to a typographical or system error, we reserve the right to cancel any orders placed for the product at the incorrect price, even if the order has been confirmed and Stripe has processed the payment. If this occurs, we will immediately issue a full refund to your original payment method.
  • Stock Availability: All orders are subject to product availability. If an item becomes unavailable after an order is placed, we will notify you as soon as possible to arrange a substitute, store credit, or full refund.

3. Order Acceptance and Payment

  • Contract Formation: Promotion of products on our website constitutes an “invitation to treat”. A legally binding contract is only formed once we have accepted your order and dispatched the goods.
  • Payment Processing: Payments are securely processed via Stripe. We do not store or have access to your raw credit card numbers. You must comply with all terms and conditions set by Stripe as our third-party payment processor.
  • Order Rejection: We reserve the right to reject or cancel any order at our sole discretion (for example, if we suspect unauthorised or fraudulent transaction activity).

4. Shipping and Delivery

  • Delivery Estimates: Delivery timeframes provided at checkout are estimates only and are subject to courier delays beyond our control.
  • Title and Risk: Ownership of, and risk in, the products passes to you upon delivery of the goods to your specified shipping address. We are not responsible for packages stolen or damaged after successful delivery.

5. Consumer Guarantees, Returns, and Refunds

Your purchase of products is subject to the Australian Consumer Law (ACL). Nothing in these Terms and Conditions excludes, restricts, or modifies any consumer guarantees or rights you have under the Competition and Consumer Act 2010 (Cth).

For details on how we handle faulty items, replacements, and potential change-of-mind situations, please review our public Refund and Returns Policy, which is incorporated into these Terms.

6. Intellectual Property

All content on this website—including text, logos, graphics, product photography, layout, and software code—is the property of [Your Business Name] or our licensors and is protected by Australian and international copyright laws. You may not reproduce, copy, modify, or distribute any part of this site without our express written permission.

7. Limitation of Liability

To the maximum extent permitted by law (including the ACL):

  • We are not liable for any indirect, incidental, or consequential damages, or loss of profits arising out of your use of this website or the purchase of any products.
  • Our total liability to you for any claim arising out of or in connection with a purchase is strictly limited to the total amount paid by you for the specific product giving rise to the claim.

8. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of New South Wales (NSW), Australia. You irrevocably submit to the exclusive jurisdiction of the courts of NSW.

9. Changes to These Terms

We reserve the right to modify or update these Terms and Conditions at any time without prior notice. Any changes will take effect immediately upon being posted on this website. It is your responsibility to check this page periodically for updates.

Contact Us

If you have any questions or require clarification regarding these Terms and Conditions, please contact us.

Last updated: 20 July 2026